Refund & Return Policy

Effective Date: June 2, 2026

At DishTrend, customer satisfaction is important to us.

Returns

Due to the handmade and customized nature of many of our products, returns are accepted only if:

  • The product is damaged during delivery.

  • The wrong product has been delivered.

  • The product has a manufacturing defect.

Customers must report issues within 48 hours of delivery and provide photographs as evidence.

Non-Returnable Items

The following items are not eligible for return:

  • Customized products

  • Personalized hand casting products

  • Used products

  • Products damaged due to misuse

Refund Process

Once the returned item is received and inspected:

  • Approved refunds will be processed within 7-10 business days.

  • Refunds will be credited to the original payment method.

Cancellation Policy

Orders may be cancelled before dispatch. Customized orders cannot be cancelled once production has started.

Contact

Email: admin@dishtrend.in
Phone: +91 7698885855