Refund & Return Policy
Effective Date: June 2, 2026
At DishTrend, customer satisfaction is important to us.
Returns
Due to the handmade and customized nature of many of our products, returns are accepted only if:
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The product is damaged during delivery.
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The wrong product has been delivered.
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The product has a manufacturing defect.
Customers must report issues within 48 hours of delivery and provide photographs as evidence.
Non-Returnable Items
The following items are not eligible for return:
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Customized products
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Personalized hand casting products
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Used products
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Products damaged due to misuse
Refund Process
Once the returned item is received and inspected:
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Approved refunds will be processed within 7-10 business days.
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Refunds will be credited to the original payment method.
Cancellation Policy
Orders may be cancelled before dispatch. Customized orders cannot be cancelled once production has started.
Contact
Email: admin@dishtrend.in
Phone: +91 7698885855
