Refund & Return Policy
Effective Date: June 30, 2026
At DishTrend (A Brand of Samyak Solution), customer satisfaction is our priority. Please read our Refund & Return Policy carefully before making a purchase.
Return Eligibility
We offer returns only for eligible products under the following conditions:
The return request must be raised within 7 days from the date of delivery.
The product must be unused, unopened, and in its original condition with all original packaging, labels, accessories, and invoices.
The product must not be damaged due to misuse, improper handling, or normal wear and tear.
Products returned without prior approval may not be accepted.
Non-Returnable Products
The following products are not eligible for return or refund unless they are damaged or incorrect upon delivery:
Personal care products
Used household items
Customized or personalized products
Clearance, sale, or promotional items
Gift cards or vouchers
Digital or downloadable products
Products damaged after delivery due to customer handling
Damaged, Defective or Wrong Product
If you receive:
A damaged product
A defective product
A wrong item
Missing items in your order
Please contact us within 48 hours of delivery by emailing admin@dishtrend.in with:
Order Number
Product Photos
Photos of the package
A brief description of the issue
After verification, we will arrange a replacement or refund, depending on product availability.
Refund Policy
Refunds are processed only after the returned product has been received and inspected.
If your refund is approved:
The refund will be credited to your original payment method.
Processing usually takes 5–10 business days, depending on your bank or payment provider.
If the payment was made through UPI, Credit Card, Debit Card, Net Banking, Wallet, or any online payment gateway, the refund will be processed to the same payment source wherever applicable.
Exchange Policy
We replace products only when they are:
Damaged during transit
Defective
Incorrectly delivered
Exchange requests are subject to stock availability.
Order Cancellation
Orders may be cancelled before they are shipped.
Once an order has been dispatched, it cannot be cancelled. However, eligible products may qualify for return according to this policy.
Return Shipping
If the return is due to:
Wrong product shipped
Manufacturing defect
Transit damage
DishTrend will bear the return shipping cost.
If the return is due to any other approved reason, the customer will be responsible for return shipping charges.
We recommend using a trackable courier service when returning products. DishTrend is not responsible for returns lost during transit.
Items Not Eligible for Refund
Refunds will not be issued for:
Used products
Products returned without original packaging
Products damaged by the customer
Returns requested after the eligible return period
Sale or clearance items (unless damaged or incorrectly delivered)
How to Request a Return
To request a return, please contact us with:
Order Number
Customer Name
Contact Number
Reason for Return
Photos (if applicable)
Email:
Contact Information
DishTrend (A Brand of Samyak Solution)
Shop No. 22, Shivalay Apartment, Opp.
Jiviba School, Ghodasar, Ahmedabad,
Gujarat, India – 380050
Customer Support: +91 97249 85855
Email: admin@dishtrend.in, deepak@samyaksolution.com
Website: https://dishtrend.in
Note: DishTrend reserves the right to modify this Refund & Return Policy at any time without prior notice. Any updates will be published on this page and become effective immediately upon posting.